Repeat Prescriptions

You are able to order your repeat prescription in a number of ways. If you would like to order via our online system you will only be able to order your repeat medications this way. If you have not used this option before, then you will have to register to do so by attending the Practice with photo ID.

The repeat prescription service is offered to allow patients to obtain on-going medication without further consultation with the Doctor, a time saving factor for all parties concerned. With this in mind repeat prescriptions will not be issued by the doctor during routine or emergency consultations.

Repeat prescription requests can be made in the following ways:

  • In person or by post - using your prescription counter foil whenever possible
  • By fax – Please ask a member of the reception team for details
  • Online - via our website - (you will need to register for Patient Access to do this
  • Via EPS (Electronic Prescription Service) - prescriptions can be sent electronically to a pharmacy of your choice. Please ask your pharmacist or a member of our Reception team for more information.

To avoid dangerous errors, we regret that prescription requests cannot be accepted by telephone unless you are housebound and cannot attend the surgery. If you are housebound you may telephone the practice after 11:00 to request a repeat prescription.

Collecting Your Repeat Prescription

We will post your prescription to you if you provide a stamped-addressed-envelope or patients can make arrangements with local chemists to request / collect prescriptions on their behalf. Prescriptions are usually ready for collection after 48 working hours. However, if you request non-repeat items your prescription could be delayed. Please also allow additional time for chemist and postal requests.

The local chemists providing this service are:

Benjamins (Chingford Mount Road) - 020 8529 8263

Boots (Old Church Road) - 020 529 2299

Boots (Station Road) - 020 8529 2628

Hatch Pharmacy (Hatch Lane) - 020 8529 0696

Kings Head Pharmacy (Sewardstone Close) - 020 529 1077

Lloyds (Station Road) - 020 8529 1035

Well Chingford (Chingford Mount Road) - 020 529 1351

Please note: When requesting the contraceptive pill or HRT Tablets you may be asked to make an appointment with one the practice nurses prior to us issuing a repeat prescription.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, Advanced Nurse Practitioner or Practice Nurse at least once a year to review their regular medications. Notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.


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