Appointments

An appointment system operates at this surgery and all appointments should be made in advance.

You can book an appointment by:

  • telephoning the Practice
  • calling into the practice
  • online via Patient Access
  • online via the myGP app

Online Appointment Booking

Appointments can now be booked or cancelled online via Patient Access (patient.emisaccess.co.uk). Please note that you will need to register at the Practice to use this service.

Appointments can also be booked or cancelled online via the myGP app which can be downloaded from www.mygp.io/app. Please note that you can register to make appointments without the need to attend the Practice.

Please visit our Online Options LINK which explains the benefits of both options.

Emergency Appointments

Emergency appointments are for patients who need urgent medical attention. The practice always tries to see patients on the same day if necessary. You may be seen initially by our Advanced Nurse Practitioner who will consult with the doctor if necessary.

If an emergency appointment is needed please contact the practice as early as possible during surgery hours.

Telephone Appointments

A doctor is available on a daily basis to answer phone calls from patients who need advice or to discuss test results. Please speak to one of our Reception Team to make an appointment. The doctor may ask you to make an appointment to be seen.

If you wish to speak with the practice nurse, please telephone the surgery as early as possible during surgery hours. The receptionist will advise you of the best time to telephone or will give your details to the nurse who will contact you as soon as possible.

Advanced Nurse Practitioner and Practice Nurse Appointments

Clinics are held on Monday - Friday

Clinics are available throughout the week, for help and advice regarding:

  • General Health Advice
  • Child and Adult Immunisations
  • Flu and Pneumonia protection
  • Contraceptive / Family Planning Advice
  • Contraceptive Injections
  • HRT Advice
  • Hypertension (Blood Pressure) Management
  • Cervical Screening
  • ECG / Spirometry Screening (at Doctors request)
  • Asthma Management
  • Diabetes Management
  • Anti-coagulation Clinic

You may be asked to see the practice nurse or our healthcare assistant to have a general health check which will include a blood pressure check and life style advice.

Chaperone Policy

Old Church Surgery is committed to putting patients at their ease whenever possible. There may be occasions when patients need to be examine by a doctor that may involve intimate examinations. If you wish for a chaperone to be present during your examination, please do not hesitate to ask the doctor. Please be aware, it may not be possible for a chaperone to be provided immediately.

Cancellations

Should you be unable to attend or no longer need to attend, PLEASE, PLEASE, remember to cancel your appointment in good time so it can be offered to someone else.

It is practice policy to review the registration of patients who continually fail to attend their appointments ultimately resulting in removal from the practice list.

 
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